Quick Answer: Why Is My Phone Not Accessing Internet?

What is my APN?

The Access Point Name (APN) is the name for the settings your phone reads to set up a connection to the gateway between your carrier’s cellular network and the public Internet.

An APN has the network settings your phone needs to connect to your provider..

How do I get my phone to connect to the Internet?

To connect an Android phone to a wireless network:Press the Home button, and then press the Apps button. … Under “Wireless and Networks”, make sure “Wi-Fi” is turned on, then press Wi-Fi.You may have to wait a moment as your Android device detects wireless networks in range, and displays them in a list.More items…•

What to do if mobile data is on but not working?

Remove and Re-Insert Your SIM CardBefore rebooting, turn on Airplane Mode.Wait for 30 seconds, then turn Airplane Mode off.If you still don’t have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for thirty seconds, then turn mobile data on.

How can I have WiFi but no internet?

WiFi connected but no Internet: Start with the router To identify router problems, connect other devices like your mobile phone to the WiFi and see if it works. If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. … One good way to fix the router is to restart it.

Why can’t I detect my WiFi?

Check the WLAN LED indicator on your wireless router/modem. Make sure your computer/device is still in the range of your router/modem. … Go to Advanced > Wireless > Wireless Settings, and check the wireless settings. Double check your Wireless Network Name and SSID is not hided.

Why is my phone not loading anything?

It is likely related to the network, so resetting your network settings to factory defaults might just fix the issue. Simply go to your Settings app and find the ‘Backup and reset’ section. Select ‘Reset network settings’ and follow instructions.

What does ## 72786 do?

##SCRTN# (##72786# on the phone dialpad) is the code that should be dialed to initiate the process of resetting mobile device network settings. An SCRTN is sometimes referred to as a “network reset” by industry professionals.

Why can I not access internet on my phone?

Check that Wi-Fi is turned on and you are connected. Turn Wi-Fi on. If this is not displayed, or none of the bars are filled in, you may be out of range of a Wi-Fi network. Move closer to the router, check to see if you have a stronger Wi-Fi connection, and try again.

Why is my phone not detecting my WIFI?

Verify that your Android Wi-Fi adapter is enabled. Before going any further, make sure that your Android device’s Wi-Fi radio is not in Airplane Mode and that Wi-Fi is on and ready to connect. Tap Settings > Wireless & Networks > Wi-Fi as shown in Figure 1. If Wi-Fi is off, tap the slider to turn Wi-Fi on.

Why does my WiFi work on everything but my phone?

Sometimes WIFI will work on everything but your phone. Since WIFI is being used on another device it is clear that the connection is not the problem. First, be sure that your phones WIFI detector is on and can find networks near you.

What to do when WiFi is not working?

What to do when the internet is not working?Test a different device. Try another device, such as a smartphone or a tablet, and see if it will connect to Wi-Fi. … Look at your router and modem. … Reconnect to your Wi-Fi network. … Scan for viruses. … Call your service provider.