Quick Answer: Why Is My BT Bill So High?

How do I check my BT phone bill?

I haven’t got a BT ID or My BT account yet – how do I sign up?Create a BT ID here.

You’ll need your BT account number and contact email address.

While you’re creating the BT ID, you’ll be asked if you want online bills.

Choose this option and you’ll be able to see your bill online within 48 hours of signing up..

How can I get BT to lower my bill?

It doesn’t hurt to haggle All you have to do is call 0800 783 1401. This is the number you call to cancel services but what will actually happen is that you’ll be put through to a ‘retentions’ call centre, where the person on the other end will have the power to offer you an unpublicised deal.

Which BT package is best?

BT Superfast Fibre Essential – This gives you average download speeds of 36Mb and unlimited usage. This package is a good choice for individuals who want fast broadband for browsing, messaging and social media, as well as watching videos, using services like Skype or playing games online.

How much is BT Internet a month?

For new Broadband Unlimited customers that sign up for 24 months. Price from month 25 currently £29.99 a month. Includes a BT Home Hub (unless BT has already provided you with one). Compatible line required otherwise £49.99 connection charge may apply.

How long do you have to be away from BT to be a new customer?

Re: How long must I be away from BT to be considered a new customer? I suggest that you come back after you have been a customer of a different Service Provider. Most have at least a 12 month contract, so you should be able to come back to BT then, as a new customer.

Can I pay my BT bill monthly?

There are lots of ways to pay your BT bill. You can set up a Monthly Payment Plan or a Whole Bill Direct debit. Alternatively you can pay by credit or debit card online, over the telephone, bank transfer, cheque or cash. Spread the cost of your bills by paying a set amount each month by direct debit.

Is sky better than BT?

Winner: Sky Both offer good value deals with handy extra features and additional TV and mobile services. BT does have a unique 50Mb fibre package, more freebies and extras, and excellent mobile service, but on balance we have to give this one to Sky because of its stronger customer service record and lower prices.

How much is BT Basic line rental?

What does it cost? The monthly line rental only costs £5.16 (including VAT) a month. As well as getting free weekend calls (up to sixty minutes duration) to 0845 and 0870 numbers, it comes with a call allowance of £1.50 and a £10 monthly price cap.

Is BT cheaper than Sky?

Cost. BT TV is generally a lot cheaper than Sky TV – although both providers often have special deals and offers on. For an accurate idea of pricing, it’s best to compare your options.

What is the best deal for broadband and phone packages?

Virgin Media – Bundles together superfast fibre broadband with unlimited anytime calls. Sky – Lets you bundle a landline with fibre and standard broadband, as well as pay TV. TalkTalk – Offers low prices that are locked in for your whole contract, average broadband speeds of 63Mbps, and home phone upgrades.

How often do bt send bills?

At the top of your latest bill you’ll see the bill date and bill reference. If your bill reference starts with an ‘M’, you’re on monthly billing, and receive a bill every month. This means you’ll get your next bill a month from the date of your last one.

Do bt do deals for existing customers?

BT offers exclusive, personalised deals to existing customers, which generally allow you to add extras to your existing package for free or at a much lower cost. By signing up for multiple services from the same provider, you’ll generally save cash and get a single bill that’s easier to keep track of.

Is BT unlimited broadband really unlimited?

BT’s policies are pretty fair when it comes to usage. Unlimited packages are truly unlimited with no upper limit at all, and there’s absolutely no traffic management.

Is my BT bill paid in advance?

We charge for our services in advance. This means that your bill includes charges for either the next month, or next three months – depending on how you pay it. … You’ll see any call usage and BT TV On Demand charges on the bill after you’ve used them.

Is BT expensive?

Cost? BT isn’t the cheapest broadband provider – you’ll get lower prices from guys like Plusnet and TalkTalk – but it’s not the most expensive either. And although you’ll definitely pay more for BT than you would for the afore-mentioned providers, you do get a bit more for your dosh.