Quick Answer: How Do I Talk To A Comcast Agent?

Does Comcast have deals for existing customers?

Xfinity Promotions for Existing Customers Once they have settled on a service provider, many customers stop searching for promotions.

But, many of the promotions that Xfinity offers for new customers are available for existing customers as well.

Existing customers can often find promotions on the Internet or on TV..

How do I pay my Comcast prepaid bill?

You can make a payment to refill your Internet service using a credit/debit card or a Refill PIN. For Prepaid Instant TV, select the Prepaid Instant TV checkbox and the services you want to refill, then click Next. Fill out your credit card and billing information, then click Next.

How can I get Comcast to lower my bill?

Negotiate with Comcast for lower bills. Save on equipment rentals. Check for errors….Negotiate with Comcast for lower billsCall a regular customer service representative.Say that you want to cancel your service.Wait until the rep transfers you to the retention department.

How do I report an outage to Comcast?

How to Report a Service IssueYou can report an issue by going to the Xfinity Status Center. … We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.After you click Submit, you’ll see a confirmation message.More items…

Can I cancel Xfinity TV and keep Internet?

If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV. … Always call Comcast back to double check.

How do I set up a payment arrangement with Comcast?

Scheduling a PaymentClick on the Settings tab at the top of the My Account screen.Under Bill Settings, click Scheduled Payments.Click Schedule a Payment.On the next page, select the amount you’d like to pay, a payment date other than your regular bill due date, and choose a payment method.More items…

How do I create an Xfinity account?

To create your Xfinity ID, go to xfinity.com/getstarted or click Create an Xfinity ID from any sign-in page. Verify your account by confirming some account details. You can use either your mobile phone number or Social Security number (SSN), then click Continue.

Does Comcast offer a senior discount?

Xfinity currently does not offer any senior citizen discounts, per se. Instead, they offer an Internet Essentials plan designed and priced for low-income customers.

How do I talk to an Xfinity agent?

How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast’s official customer service number is 800-945-2288, but I called 800-266-2278 to talk to a human. You may have to enter a lot of personal information to get connected.

Does Comcast have a live chat?

The easiest way to access the Xfinity Assistant is by going to xfinity.com/assistant. Other ways include: On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. In the My Account app, click on the chat bubble icon on the upper right-hand corner.

What is the cheapest Xfinity package?

For those looking to pay the lowest price without worrying about what download speed they get, the Xfinity Performance Starter plan is the cheapest. At just under $50 a month, the Performance Starter plan offers 25 Mbps download speeds. That’s fast enough for one person to stream Hulu, game, and do some work from home.

How do I sue Comcast?

Suing Comcast with the help of DoNotPayCheck whether your case against Comcast is suitable for small claims court.Compose a demand letter.Complete the needed court forms.File your complaint against Comcast with the appropriate court.Serve Comcast.Appear for your court date.

Does Comcast charge for a service call?

Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.

What is xfinity’s phone number?

Xfinity Store Contact Details by CityStore NamePhone NumberXfinity Store by Comcast(800) 934-6489Xfinity Store by Comcast(888) 266-2278Comcast Service Center(800) 266-2278Comcast Service Center(800) 266-227836 more rows

Does Comcast have 24 hour support?

Chat with Xfinity Get 24/7 help with any questions you have.

How do I fix error code XRE 03007 on Comcast?

This error may also appear as XRE-03007….Next StepsPress the Power button located on the front of your TV Box for two seconds.Release the button and wait two additional seconds.Press the Power button once more to turn your TV Box back on. Your service should come back on within a few minutes.

How do I schedule my Comcast technician?

Schedule an Appointment at an Xfinity StoreEnter a location and click the magnifying glass, or select the Use current location button to search for a store near you.The closest stores will appear for you to choose from. … Click the Book an Appointment button.Choose an appointment type from the list that appears and click Continue.More items…

What does Xfinity double play include?

This Xfinity Double Play Deal includes: 220+ TV channels offering a variety of genres to choose from. NBA TV, NFL Network, MLB Network are a part of the deal. Make unlimited calls to around half of the world.