Quick Answer: How Do I Get A Live Person At Comcast?

How do I report an outage to Comcast?

How to Report a Service IssueYou can report an issue by going to the Xfinity Status Center.

We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.After you click Submit, you’ll see a confirmation message.More items….

What is the difference between Comcast and Xfinity?

As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).

What is the cheapest Xfinity package?

For those looking to pay the lowest price without worrying about what download speed they get, the Xfinity Performance Starter plan is the cheapest. At just under $50 a month, the Performance Starter plan offers 25 Mbps download speeds. That’s fast enough for one person to stream Hulu, game, and do some work from home.

What is the 1 800 number to Comcast?

You may obtain additional information about our current services, fees and prices online at www.xfinity.com or by calling us at 1-800-XFINITY.

How do I get a human at Comcast?

How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. You may have to enter a lot of personal information to get connected, including your ZIP code.

How do you talk to a real person?

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning. The first question the automated system will ask you is to choose your language.

Does Comcast have a live chat?

On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. In the My Account app, click on the chat bubble icon on the upper right-hand corner. … On your Xfinity X1 or streaming device, use your Xfinity Voice Remote to ask for help with select troubleshooting, account or billing issues.

What phone number is 800 266 2278?

800-266-2278: Comcast Customer Service It made calls an estimated 14 million times.

Can I pay my Xfinity bill over the phone?

Other Ways to Pay Call us at 1-800-xfinity and follow the automated prompts. Mail us a check using the insert included in your Xfinity bill. Visit an Xfinity Store to pay in person or use one of our Xfinity Self-Service Kiosks. Xfinity Self-Service Kiosks are located inside all Xfinity Stores.

How can I get a better deal with Comcast?

It pays to give Comcast a call and negotiate your Comcast bill. In fact, I should have done it sooner. Therefore, I would suggest calling 1-2 months before the increase will occur to avoid any increase in your bill. Plans and prices may have changed but the results are still the same.

Does Comcast offer a senior discount?

Xfinity currently does not offer any senior citizen discounts, per se. Instead, they offer an Internet Essentials plan designed and priced for low-income customers.

What is xfinity WiFi phone number?

1-866-489-091924/7 Telephone support is available from our customer service team. Call 1-866-489-0919.

How can I get Comcast to lower my bill?

Here are five easy ways to lower your Xfinity bill:Choose a TV package with fewer channels.Lower your internet speed.Stop going over your data cap.Get rid of rental equipment.Negotiate your monthly cost.

What is the phone number for infinity?

Call Xfinity customer service at 1-800-Xfinity (800.934. 6489) to pay your bill by phone. Visit www.xfinity.com to make an Xfinity bill payment online.

Does Comcast have 24 hour support?

Chat with Xfinity Get 24/7 help with any questions you have.

How do I speak to a Comcast agent?

How to Get a Live Rep With Comcast Customer ServiceCall Comcast at (800) 266-2278. … Push “#” when given the choice of automated menu options. … Choose the department in which you want to speak to a live representative. … Wait patiently on hold while the system connects you with a live rep.

Does Comcast have deals for existing customers?

Xfinity offers many promotions for new customers, which are also available for the existing customers as well. Some of the promotions for existing customers include free or discounted equipment upgrades, free package upgrades, and savings on bundled packages.