Quick Answer: How Do I Change My Xfinity Package?

How can I get Comcast to lower my bill?

How to Lower Your Xfinity BillChoose a TV package with fewer channels.Lower your internet speed.Stop going over your data cap.Get rid of rental equipment.Negotiate your monthly cost..

Can I cancel my Xfinity cable and keep Internet?

Call back to confirm the cancellation Make sure you cancelled Comcast. … If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV.

Will Xfinity lower my bill?

One of the items on your monthly Comcast bill is rent for using Comcast’s cable modem. You can efficiently lower your Comcast monthly bill if you buy your cable modem. … You can also replace the Xfinity DVR and TV boxes with compatible streaming equipment.

Why is xfinity charging me for Netflix?

The key points: Netflix paid Comcast for direct interconnection to improve service. These fees were required because Comcast “allowed its links to Internet transit providers like Level3, XO, Cogent, and Tata to clog up, slowing delivery of movies and TV shows to Netflix users.”

How do I cancel Comcast Internet and keep 2020?

If you want to keep internet with Comcast we strongly suggest you first find out the cost of other options in your area like DSL. That will help you when Comcast tries to sell you an overly expensive internet package. Now that you are ready to cancel just call Comcast at 1-800-266-2278.

What is Flex from Xfinity?

Xfinity Flex is the voice-controlled 4K streaming device that’s made for you, and it’s included with Xfinity Internet. … Bring together your favorite streaming services including Netflix, Prime Video, HBO, Showtime, YouTube, Amazon Music, Pandora, iHeartRadio, plus Peacock and Hulu.

Is Comcast the worst?

Comcast earned Consumerist’s “Worst Company in America” title twice, first in 2010 and again this year, 2014. It ranks at the very bottom of the American Consumer Satisfaction Index, underperforming even the rest of the cable industry, where “high prices, poor reliability, and declining customer service” are endemic.

Is it hard to cancel Xfinity?

Step 2: Contact Comcast customer service The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you.

Can you downgrade your Xfinity service?

Re: Need to downgrade to internet only! Xfinity doesn’t allow you to downgrade service online, just upgrade.

Is Netflix cheaper through Xfinity?

Todd Spangler Comcast will let non-Netflix subs sign up for the subscription VOD service directly through X1 on TV, including a one-month free trial for eligible consumers. Comcast customers will then be billed for Netflix at the standard rates ($9.99 per month for the most popular two-stream HD plan).

What is the cheapest Xfinity package?

Xfinity from Comcast TV Packages and DealsPackageChannel CountIntroductory PriceExtra140+ channels$49.99/mo.*Preferred+220+ channels$59.99/mo.*Digital Starter140+ channels$70.99/mo.Digital Preferred220+ channels$89.49/mo.

What is the best alternative to Xfinity?

16 Cost-Effective Cable AlternativesSling TV (starting at $30 per month) … Philo ($20 per month) … FuboTV ($65–85 per month) … YouTube TV ($65 per month) … YouTube (free) … Cable Network Channels Online (free) … HDTV Antenna (prices vary) … Library (free)More items…

Does Xfinity offer senior discounts?

Xfinity currently does not offer any senior citizen discounts, per se. Instead, they offer an Internet Essentials plan designed and priced for low-income customers.

Is Comcast still bad?

Despite its reputation for having such terrible service, Comcast actually has pretty mediocre ratings in customer satisfaction surveys. … While Comcast still rates well below providers known for great customer service (Verizon, DISH, DIRECTV), Comcast certainly isn’t the worst provider out there.

Is Netflix included in my Xfinity package?

Comcast said that it would offer multiple Xfinity packages with a Netflix subscription embedded. The company began offering Netflix on the company’s X1 platform in 2016. … The Netflix subscription will run through Comcast and will be included in the customers’ monthly cable bill.

Why is Comcast so bad?

Comcast is so bad because; Its a family owned business. … The Business model – When they come into a market they sabotage the competitor’s lines and before they figure it out all their customers have left them for comcast and they go broke.

Why does Xfinity WiFi keep disconnecting?

Sometimes your Internet may be disconnecting due to reasons that are specific to your connection only, such as: a defective cable from your modem / router to your computer. Wi-Fi hotspot strength is insufficient – you may be near the edge of the WiFi network.