Quick Answer: How Do I Cancel My Vodacom Contract?

What happens when you cancel a phone contract?

You can cancel your contract early, free of charge if you’re within the cooling-off period or if your network provider raised their price.

Cancelling your contract at any other time can be expensive.

You’ll usually have to pay the cost of the outstanding term in full..

When can I cancel my Telkom contract?

In order to cancel your fixed line or ADSL, Telkom requires a 30 day notice period. This is pretty much standard, and most suppliers of Fibre will require the same. With this 30 day notice period, it means that customers may receive at least two more invoices – and debit orders – after they’ve cancelled their contract.

Can I cancel my mobile contract if no signal?

If the loss of signal is of no direct result of your actions, and it was never explained to you before agreeing to your mobile contract that the signal may be weak, poor or sporadic in your area, then you have rights to cancel under the supply of goods and services act 1982.

Can you pay off a phone contract early?

Unfortunately, if you decide to cancel your contract, you’ll probably end up having to pay an early termination fee. Typically, this early exit fee will mean having to pay off the remainder of your contract in one lump sum, which is a lot to find in one go, particularly if you then want to splurge on a newer handset.

How long do you have to return a contract phone?

Now, under the rules of the Wireless Code, you can cancel your contract and return your phone if you’re not happy with it. And you can do this at no cost, within 15 days of your purchase, if you haven’t used more than half of the monthly data specified in your plan.

How do I end my Vodacom contract?

Ending a contract early? Work out what you’ll payVodacom: Dial 082 111 and follow the prompts for “contract queries” then “cancellations”;MTN: E-mail retentions@mtn.co.za and request a pre-cancellation quote. … Cell C: Dial 084 143 and select option 2, which goes to the cancellation department;Telkom: Dial 081 180 and ask an operator for a cancellation quote.

Can you cancel a Vodacom contract within 7 days?

Cool, that says that you can cancel within seven days with no fee.

How much does it cost to cancel a Vodafone contract?

Vodafone. On Vodafone, you’ll need to pay an early termination fee that is 81.7% of the remaining payments over the minimum term of your contract.

How can I cancel my phone contract for free?

Here are seven ways to get out of your cell phone contract for free.Use the Grace Period Loophole. … Transfer or Trade Your Contract. … Switch to another Cell Provider. … Take Advantage of a Change in Contract Terms. … Negotiate with Customer Service. … Report All Issues with Your Service. … Move Out of the Service Area.

What happens if I cancel my Vodacom contract?

If you do choose to terminate this Agreement during the Initial Period or a Renewal Period, you will be subject to payment of a reasonable premature cancellation charge, determined by Vodacom, and you will have to pay all outstanding amounts in respect of the Services and/or Apparatus related to the Services.

Can I downgrade my Vodacom contract?

Yes you can. If you need to change your plan, there are three migrating options: Upward migration – If you realise that your current contract doesn’t have enough airtime, talktime or data and you’re running out every month, you may need to migrate to a plan that offers more data, minutes and SMSes.

How much does it cost to cancel a phone contract?

If you did not receive a discounted or free phone on signing the contract, the early cancellation fee is the lesser of $50 or 10% of your minimum monthly charge for the remaining months of the contract, up to a maximum of 24 months.

Can I cancel a mobile phone contract within 14 days?

If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a ‘cooling-off’ period. … Contact the business and say you want to cancel the contract because you’re still in the cooling-off period.

How do I change from Vodacom contract to prepaid?

Switching to Prepaid is even easierGet a Vodacom SIM. You need a Vodacom prepaid that has been RICA-registered to start the process. Find a store.SMS us your new SIM number. Using your existing cell number, SMS ‘portme’ followed by your new SIM number to 082 767 8287.Confirm and activate. You will receive two SMSs.

How do you cancel a phone contract?

Cancel phone contract by text Under the system, you just need to send a free text message to your provider stating you wish to leave. The provider will then send a text back with a unique code and any other related information to closing your account like termination charges and outstanding handset costs.

How much does it cost to cancel a Telkom contract?

Telkom said in the event that a customer requests the termination of a contract within the contract tenure (during the 24/36-month contract period), an administration amount of R800 is charged.

Can I send my contract phone back?

Most shops have a 14 or even 30 day return period when you can get your money back no questions asked. If you’re within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it’s worth trying anyway.

How can I cancel my Vodafone contract without paying?

In fact, you can simply order a free Pay As You Go SIM card from any mobile network (you’ll then be able to follow the PAC Code or STAC Code process). You can request a standard cancellation by calling Vodafone customer services on 191. This is available from Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm.