Quick Answer: Does Virgin Media Have A Live Chat?

How do I get in touch with Virgin Media?

Customer service phone Call Virgin Media on 150 from your Virgin Media home phone, or on 0345 454 1111 from any other phone (calls are chargeable).

Service available 8am-midnight every day..

Do Virgin Media have a free phone number?

At Virgin Media we believe everyone who wants to access our services should be able to. … Just call us free on 150 from your Virgin Media phone or call 0845 454 1111 from any other line. Prefer to use a text phone? Just call 0800 052 9735.

What’s my virgin phone number?

Your Virgin Mobile number is listed on the top of your bill. It’s also included on the letter you would have received with your SIM pack, and is printed on the back of the SIM pack.

Why is Virgin Media WiFi so bad?

The number one reason cited for slow WIFI is the effect of the weather outdoors, followed by WIFI interference from electrical appliances and thick walls.

Does Virgin Media charge for 0345 numbers?

Should you wish to call a 0345 number on Virgin Mobile or by using Virgin Media for your landline and broadband you can rest assured that it is free of charge, indeed the same as any number starting 03. They are considered part of your inclusive calls you can ring as part of your contract.

Is Virgin Media 2.4 Ghz or 5ghz?

The Virgin Media Hub is an 802.11ac modem and it uses both 2.4Ghz and 5Ghz frequencies to give you the best Wi-Fi connection possible.

How can I speak to Virgin Media in the UK?

Virgin Media’s customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers.

How do I speak to the UK Virgin Media call center?

BY TELEPHONE (FOR SUPPORT AND COMPLAINTS)Virgin Media Head Office: 0871 472 1671.Virgin Media Complaints: 0871 472 1671.Virgin Media Customer Services: 0871 472 1671.Virgin Media Billing and Account Management (TV and home phone): 0871 472 1671.More items…

How can I send an email to Virgin Media?

How to send emails in Virgin Media MailVisit mail.virginmedia.com.Enter your My Virgin Media email address and password.Select Compose on the toolbar.Enter the recipient’s email address in the To field and press Enter on your keyboard (you can add more than one email address by separating them with a space)More items…

Why does my Virgin WiFi keep dropping out?

WiFi can drop out for multiple reasons and sometimes can be hard to pin point. … Wifi could be dropping because of range, interference, intelligent/smart wifi switching, or your actual internet connection could be dropping because of low power from the street cabinet, loose connections, faulty hub, damaged cables.

How can I speed up my virgin WiFi?

If you prefer, you can follow these steps to get the best WiFi signal around your home…Don’t tuck your Hub away. … Switch channel with a reboot. … Reduce obstacles to get a clearer signal. … Remember some devices are limited. … Give your gadgets and gizmos a break. … Use an Ethernet/Wired connection where possible.More items…