- What happens if I don’t pay my Virgin Media bill?
- Is there a cancellation fee for Virgin Media?
- How can I get out of my Virgin Media contract without paying?
- When can I cancel my Virgin Media contract?
- How do I cancel my contract with Virgin Media?
- Can I change my Virgin Media package?
- Can I change my virgin installation date?
- Is there a cooling off period for broadband?
- What happens when my Virgin Media contract ends?
- How long is Virgin Media contract?
- Can I cancel my Virgin Media contract if I move house?
- Can I downgrade my Virgin Media package?
- How can you get out of an Internet contract?
- Can you cancel Virgin Media at any time?
- Can I cancel Virgin Media before installation?
What happens if I don’t pay my Virgin Media bill?
If you don’t pay your bill by the payment due date, you could find your mobile services restricted to incoming calls and SMS but you won’t be able to use your data.
You can still make calls to emergency services during this time.
We’ll continue to try to get in touch and talk about next steps..
Is there a cancellation fee for Virgin Media?
So, if you wish to cancel and have 5 months remaining in your minimum period, you will need to provide 30 days’ notice, during which you will retain (and continue to pay for) your services and be charged an Early Disconnection Fee for the remaining 4 months.
How can I get out of my Virgin Media contract without paying?
‘ If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.
When can I cancel my Virgin Media contract?
If you’re on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you’ll just need to give us 30 days’ notice.
How do I cancel my contract with Virgin Media?
All you need to do is call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel.
Can I change my Virgin Media package?
One of the simplest ways to make changes to your broadband, TV and phone services is through your My Virgin Media account. From here you upgrade parts of your package and see some of the top offers we have for you.
Can I change my virgin installation date?
The details of your installation appointment are displayed at the top right of the screen. If you want to change this time, just click on the Reschedule link (circled above), and as long as it’s not within 24 hours of your original order date, you can arrange your technician visit for another time.
Is there a cooling off period for broadband?
Cooling off periods offer customers a short amount of time to cancel their contract completely in the first few days of their subscription. The length and start date of a cooling off period will vary between suppliers, however every provider is required to offer one.
What happens when my Virgin Media contract ends?
What if I don’t make any changes when my contract ends? Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days’ notice.
How long is Virgin Media contract?
Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you’ve chosen. If you’re settled where you are and you don’t plan to move home, this type of contract may work best for you.
Can I cancel my Virgin Media contract if I move house?
Unfortunately, if you’re still within the minimum term of your contract, the only thing you can do is cancel it and pay the termination fee – which may be quite costly. And you’ll need to choose a package from another provider that does offer services at your new address.
Can I downgrade my Virgin Media package?
One easy way to cut your bill is to trim down your Virgin Media package. You may be paying for things that you don’t actually need, particularly when it comes to the TV side. … To downgrade, ring 150 from your Virgin Media phone or mobile, Alternatively, you can call 0345 454 1111 from any other phone.
How can you get out of an Internet contract?
Here are some of them:Talk to customer service. The first avenue to try is to call your service provider and talk to a real person. … Look for contract buyouts. If you simply want to switch services, some companies may pay your early termination fee for your business. … Site nonperformance. … Consider arbitration.
Can you cancel Virgin Media at any time?
– You can cancel this agreement at any time by giving 30 days’ notice. – If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee. We will tell you how much this will be before you cancel.
Can I cancel Virgin Media before installation?
You can cancel your technician appointment by signing in to your My Virgin Media account. Once you’re signed in you’ll see your appointment details on your account dashboard and an option to cancel. Click on that and follow the steps. Should you need to cancel an upcoming QuickStart delivery or installation contact us.