Question: Why Is My CenturyLink Bill So High?

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CenturyLink is not replacing the DSL broadband customers it’s losing. In 2018 CenturyLink lost a lot of broadband customers with speeds under 20 Mbps, but had a net gain of customers using more than 20 Mbps.

Service fees CenturyLink doesn’t hammer you with any extra fees out of the blue, although it does charge $59.99 to install your internet devices and service. Of course, from time to time, CenturyLink also runs free installation promotions.

To remove services or close your CenturyLink account, call 800-201-4099 between 8 am – 6 pm, Monday through Friday, or 9 am – 5 pm on Saturday. To remove services or close your CenturyLink account, call 800-244-1111 between 8 am – 6 pm, Monday through Friday.

CenturyLink offers a variety of contract term lengths from month-to-month to up to 24 months. After promotional pricing ends the standard monthly rate will then apply.

To put your account on hold, call 800-531-5000. When prompted, say “suspend services,” and follow the instructions.

CenturyLink Basic TV ChannelsPlanPriceWOW!Internet 100Mbps + Medium Cable$74.99/moXfinitySelect Double Play Contract$79.99/moFrontierSimply FiOS 50/50 + TV Prime$85/moAT&TInternet Basic 5 + AT&T TV Select$85/mo6 more rows

For month-to-month services and usage services, CenturyLink bills in arrears, meaning your bill reflects your usage for the preceding billing period plus all taxes and fees. If you wish to pay your bill before it comes due, you can do so for an amount up to $200.

If your payment is late, you’ll either be charged a flat fee, interest based on a percentage of the amount due, or possibly both—depending what services you have with us. Note: If you’re concerned you won’t be able to pay your bill, payment arrangements could be the right choice for you.

CenturyLink placed in the middle of our rating of the Best Internet Services of 2020 at No. 5. You could call it an average option, which is about as good as can be expected for a DSL provider. Customers who are in an area where the fiber optic plan is offered will likely have a better experience.

How much are cancellation fees?CompanyFeeCancellation contact #CenturyLink$200 (24-month term) or $300 (36-month term)1 (800) 244-1111Spectrum$0 or $75 if you have Price Guarantee package1 (877) 906-9121Comcast Xfinity$10 per month remaining on contract1 (800) 934-6489CoxUp to $1201 (866) 961-00275 more rows•Jul 7, 2020

We first wondered whether CenturyLink’s Price for Life is the least expensive internet option in the Twin Cities when comparing the same speed. … CenturyLink openly says the price is good as long as your account stays the same — no change of address, change to service, service suspension or disconnection.

Quick links to each provider:ProviderEquipment rental feeSetup and installation feeCenturyLinkUp to $15/mo.Up to $125Cox$10.99/mo.Up to $75Frontier$10/mo.Up to $75HughesNet$14.99/mo.Up to $998 more rows•Apr 26, 2018

Call Qwest and demand a lower rate on your phone or internet bill. … If CenturyLink comes out with a new introductory rate, call them up and see if they can offer you the same rate even if you are already a customer. If you are surprised by a high phone bill, call them to get a lower rate.

No, CenturyLink doesn’t currently offer a senior-specific discount for internet. However, they do offer a Lifeline Program discount to low-income customers that many seniors may qualify for.

Sadly, yes. CenturyLink as a company is off the edge of human, and is beyond fixing. Their internal communication is so flawed and customer service is so bad, that it probably costs the company millions of dollars each year. But they’re making so much money, nobody seems to care.

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Centurylink Collections is a debt collection agency. They’re probably on your credit report as a ‘collections’ account. This usually happens when you forget to pay a bill. If a collection is on your credit report, it’s damaging your credit score (unless removed).