Why is my AT&T TV not working?
General tips Restart your device – press the red button on the side or unplug it for 30 seconds, then turn it back in.
Make sure you’re connected to your home Wi-Fi network.
Try using an Ethernet cable to connect to your AT&T TV device instead of Wi-Fi.
Check for AT&T TV device software updates..
How do I reboot my AT&T TV?
You can restart your AT&T TV device by pushing the red button on the side of the box or unplugging the power cord and plugging it back in. You can also run network diagnostics through Settings.
Why is my AT&T TV remote not working?
First, unpair your remote from the device: Press and hold DASH (–) and APPS or Diamond buttons until you see the LED lights on the remote blink blue twice. Restart your AT&T TV device by pressing and releasing the red button on the side of the device. You can also unplug your device and then plug it back in.
Why can’t I log into AT&T TV?
Check for device software updates and install. Close and restart the AT&T TV app. Reboot your phone or tablet. Uninstall and reinstall the AT&T TV app.