Question: What Is My Xfinity Package?

What is the difference between Comcast and Xfinity?

As you can see, Xfinity and Comcast are different brands of the same company.

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal)..

Does Comcast have deals for existing customers?

Xfinity offers many promotions for new customers, which are also available for the existing customers as well. Some of the promotions for existing customers include free or discounted equipment upgrades, free package upgrades, and savings on bundled packages.

Does Xfinity offer senior discounts?

Comcast does not offer any senior discounts on its monthly plans since it does offer the Internet Essentials plan that caters to seniors. But, you can also call Comcast to see what types of promotional offers are available when you are looking to get new service.

Is HBO free on Xfinity?

Right now, you can access HBO Max shows and movies on the new HBO Max app and website on any supported device at no additional cost by using your primary Xfinity ID and password to sign in and/or create an HBO Max account.

Why is my Xfinity bill higher?

Your bill may have increased due to a promotion or an agreement ending. If this were the case, you should have been informed on your previous billing statement. I would be more than happy to check for you individually and also check for any available promotions.

How do you connect Netflix to Xfinity?

Connect from the Apps menuPress the XFINITY button on your remote.Scroll to and select Apps or Networks.Locate the Netflix app, then press OK.Once in the Netflix app, select Sign In. If you are not yet a member, follow the signup prompts or set up your membership online.

What is my Xfinity plan?

Check Using Your Online Billing Statement Log into My Account. You’ll see a list of your past bill statements. Click the View PDF link next to one of the dates. Your package information is listed on page 3 of your billing statement.

Is Netflix included in my Xfinity package?

Customers in the United States can sign up for an eligible Xfinity package that includes a Netflix subscription. Once you’ve signed up, activate to link your new or existing Netflix account.

How do I know my Xfinity Internet speed?

Luckily, there’s a new feature on the Xfinity internet speed test site that allows you to look up the distinct WiFi capabilities of your personal devices. To look up your device’s capabilities, simply enter the make and model at speedtest.xfinity.com/devicespeed.

Does Comcast offer deals for existing customers?

Existing customers can often find promotions on the Internet or on TV. If you’re a current Xfinity customer and you see an offer you like, just call your local Xfinity representative and see if you are eligible for the promotion. Promotions for existing customers typically include: Free package upgrades.

What is the best Xfinity package?

Best Xfinity Internet, TV, and Phone BundlesPlanPriceInternet download speedX1 HD Preferred Plus Double Play$134.99*150 MbpsX1 HD Premier Double Play$130*150 MbpsPerformance Internet + Voice Unlimited$40†60 MbpsX1 Starter Triple Play$100*150 Mbps5 more rows•Sep 25, 2019

What is the cheapest Xfinity package?

For those looking to pay the lowest price without worrying about what download speed they get, the Xfinity Performance Starter plan is the cheapest. At just under $50 a month, the Performance Starter plan offers 25 Mbps download speeds. That’s fast enough for one person to stream Hulu, game, and do some work from home.

Why did my Xfinity Internet bill go up 2020?

The rate increase was first reported by the Colorado Sun last week. The reason Comcast officials are giving for the bump is skyrocketing costs to carrying programming from networks.

Is Netflix free with Xfinity Flex?

It’s included with Xfinity Internet for no additional cost. It’s two amazing services for the price of one. With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Prime Video and Hulu, and rent or purchase top movies and shows.

What channels are free on Xfinity Flex?

Xfinity Flex lets you easily access all your favorite apps and networks, including Netflix, Hulu, Prime Video, CBS All Access, Spotify, HBO Max and more. You also have access to over 10,000 free shows and movies, including 200 channels, from free apps like XUMO, Tubi and Pluto.

How much does Netflix cost on Xfinity?

Comcast will let non-Netflix subs sign up for the subscription VOD service directly through X1 on TV, including a one-month free trial for eligible consumers. Comcast customers will then be billed for Netflix at the standard rates ($9.99 per month for the most popular two-stream HD plan).

Is Hulu free on Comcast?

Comcast Cable customers will be able to sign in to an existing Hulu account, or subscribe from X1 or Flex to the service (with billing handled by Comcast) for the regular prices of $5.99 per month with ads and $11.99 per month without commercials.

Why is Xfinity Internet so bad?

One of the biggest causes of slow Internet is a bad modem. … If your modem is properly outfitted for your Internet capacity, the issue may be the router. Restarting the router usually solves the problem, but if you’re still seeing slow connections after a full power cycle, you may need to replace the router altogether.

Why am I being charged twice for Netflix?

If you are seeing multiple charges from Netflix, you or someone with access to your account may have created multiple accounts. This can happen if you use multiple email addresses, or pay for Netflix through your cable or mobile carrier. Check for and cancel any duplicate accounts.

How can I get cheaper Comcast?

How to Lower Your Xfinity BillChoose a TV package with fewer channels.Lower your internet speed.Stop going over your data cap.Get rid of rental equipment.Negotiate your monthly cost.

Why is xfinity charging me for Netflix?

The key points: Netflix paid Comcast for direct interconnection to improve service. These fees were required because Comcast “allowed its links to Internet transit providers like Level3, XO, Cogent, and Tata to clog up, slowing delivery of movies and TV shows to Netflix users.”