Question: What Is BT Faults Phone Number?

What is BT customer service number?

810 44 1793 596931BT Group/Customer service.

How do I troubleshoot a landline phone problem?

Home phone troubleshooting checklistLocate the Telephone Network Interface which is usually located on the back or on the side of the house.Use a screwdriver to open the box. … Unplug the short telephone cord and plug in your corded phone and determine if the problem still exists. … Unplug the corded phone and replace the short telephone cord.

Can I report a BT fault online?

We always recommend you carry out a line test and report the fault online at because you can report, track and check your faults online without having to phone us. But If you”re unable to do this for some reason, please contact us.

How do I track a BT fault?

Already reported a fault with your landline or broadband and want to know what’s happening?Go to the Repair Centre.Enter the telephone number, broadband number or the fault reference number.Click Start tracking my fault.

How do I contact BT by phone?

810 44 1793 596931BT Group/Customer service

How do I get in touch with BT Openreach?

Openreach enquiries – 0800 783 2023 Call Openreach for free by dialling their freephone contact number 0800 783 2023 to report damage to their equipment including street cable cabinets, telephone poles and underground cables.

How do I speak to someone at BT?

If you need to speak to a customer services advisor you can call us 5 days a week between the hours of 9am and 5pm. Our BT Shop customer services number is 0800 917 0510.

How do I speak to someone at BT in the UK?

BT help numberFrom a UK landline, call: 0800 800 150 – free from UK landlines, mobile costs may vary.From outside of the UK, call: +44 179 359 6931.From a landline: 0800 800 150.From outside of the UK: +44 179 3596931.From a landline: 0800 443 311.From abroad: +44 179 359 6931.From the UK, call: 0800 783 1401.More items…•

How do you check a phone line is active?

How can I check if my phone line is active?Check for an active connection by plugging in a phone and checking for a dial tone.Alternatively, call a service provider to verify if your line is active or not.Naked broadand plans are worth considering if you do not have nor want an active phone line.

How can I test a phone line without a phone?

A multimeter is used to test a phone line without a phone. If multimeter functions properly then the reading will appear on its digital screen and this will emit a beeping sound. Continue the test to all the phone lines.

How do you report a phone out of order?

Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.