Question: How Long Do You Have To Return Comcast Equipment?

How do I return xFi pods?

Returning or Exchanging xFi Pods To initiate a return or exchange, visit

Once the return/exchange form is completed, you will receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or exchange will be processed..

What happens if I dont return Comcast equipment?

If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.

Can I return my Comcast equipment to UPS?

Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. … Customers can walk into any The UPS Store location, drop off their equipment and take their receipt.

How do I return my old Comcast equipment?

Simple Options to Return Xfinity EquipmentSign in and visit the Equipment Return page. … Check off the device(s) you’d like to return and select Continue. … Choose a reason for return and press Continue.Select a return option, follow the listed instructions, and press Confirm.More items…

Do you have to return HDMI cable to Comcast?

You don’t need to return any HDMI, coax, or Ethernet cables, or any splitters or amplifiers. If possible, get written confirmation that your account was closed, as they sometimes “forget”. Be sure to get a receipt for the equipment you return and keep that receipt forever.

How do I return Comcast equipment to coronavirus?

Simple Options to Return Xfinity EquipmentSign in and visit the Equipment Return page. … Check off the device(s) you’d like to return and select Continue. … Choose a reason for return and press Continue.Select a return option, follow the listed instructions, and press Confirm.

Do you have to return Xfinity Remote?

Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. … And they would much rather charge you than have that old remote back.

How do I move my Comcast service?

Moving Your Xfinity ServicesVisit and click Get Started.You can also reach this page by clicking Move or Transfer Service under the Common Solutions section of My Account, or by clicking Move My Services on the footer.

How do I setup my own modem with Comcast?

If You Have Xfinity Voice or Live in a WiFi Ready ApartmentPlace Your Gateway or Modem. Find the cable outlet most centrally located in your home. … Connect Your Gateway. … Wait for Your Gateway or Modem to be Ready. … Establish a Temporary Internet Connection. … Activate Your Gateway or Modem. … Connect to Your Home Network.

Is it better to rent or buy modem?

If you have a fee on your bill, you could save between $60 and $120 per year by buying your own modem instead of renting. Sure, you’ll have to pay more up front—most modems cost between $50 and $100—but within a year, you’ll have recouped the cost of those fees, and you’ll begin saving $10 a month.

What is unreturned equipment fee Comcast?

We would have gladly returned the equipment if we knew what was going on!!! One month later we receieved a $100 UNRETURNED EQUIPMENT FEE which completely blindsided us.

How can I get Comcast to lower my bill?

Negotiate with Comcast for lower bills. Save on equipment rentals. Check for errors….Negotiate with Comcast for lower billsCall a regular customer service representative.Say that you want to cancel your service.Wait until the rep transfers you to the retention department.

How long do I have to return my Xfinity equipment?

14 daysCheck the status and hours of an Xfinity Store near you. If you wish to return or exchange for any reason, we want to help you take care of it as quickly as possible. You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange.

How much does Comcast charge for equipment?

Xfinity equipment fees: $19.95/mo. Instead, it tacks on a $9.95 per month DVR service fee and a $10 per month HD technology fee. Of course, you could just go with the included TV box, which comes at no extra charge.

What do I return to Comcast?

If you’re upgrading your service and need to return your equipment, see the return options….Your equipment might include:TV Box.Remote.Modem.Router.Xfinity Internet and Xfinity Voice modem (eMTA)Wireless Gateway.

How do you cancel your Comcast service?

This is surprisingly easy part of working with Comcast. The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you.

Where do I return Comcast cable boxes?

Visit us at a Comcast Service Center or Xfinity StoreFind a Comcast Service Center or Xfinity Store location near you.Drop off your equipment at any Comcast Service Center or Xfinity Store.After you return your equipment, it will be removed from your account within 2 business days.

How do I return my Comcast Flex?

Select your Flex streaming device, and then you’ll be given two return options:Print a free UPS return label, then pack it in the original shipping box (if you still have it) and ship it to us.Bring it to a local Xfinity Store, where it will be taken off your account immediately.

How do I exchange my Comcast cable box?

Replacing Your TV Boxes and Modems – FAQsGo to and follow the on-screen prompts to order new equipment. … Contact us to place an order, ask questions or schedule a professional installation. … For TV Boxes, just use your own TV! … Visit us to exchange your existing equipment at an Xfinity Store or Comcast Service Center.

Does Comcast charge extra for WiFi?

Xfinity WiFi is included at no additional charge for all Xfinity Mobile customers, as well as Xfinity Internet customers who subscribe to Performance Internet or above. (Find out your level of Xfinity service.) How can visitors connect to Xfinity WiFi in my home?

What equipment is needed for Xfinity WiFi?

A Wireless Gateway (also known as a cable modem and WiFi router) is a device that functions as both a modem and a router, which means you need only one device to set up your wireless home network. You can find a list of Comcast-approved Wireless Gateways that match your level of service at