Question: How Long Do You Have To Be Away From BT To Be A New Customer?

Can I leave BT and join again?

You can always return to BT at the end of that contract and get the deals that BT will offer you as a new customer then..

What counts as a new customer?

But it depends on the provider. Virgin Media told us a new customer is somebody who has not subscribed to their services for at least 12 months. … Sky also say that to count as new, customers must not have been in receipt of any services for at least 12 months.

Can existing Sky customers get new customer deals?

You can contact Sky on 0333 7591 018 or via its online chat service to see what they’ll give you, then compare it to the latest offers for new and existing customers.

What is BT Halo?

With BT Halo, customers can take out BT’s new ‘No Limits’ plan giving them unlimited data and calls on their mobile and home phone – so they can use them as much as they like without worrying about running out of data or running up unexpected bills.

Can you haggle with BT?

It doesn’t hurt to haggle All you have to do is call 0800 783 1401. This is the number you call to cancel services but what will actually happen is that you’ll be put through to a ‘retentions’ call centre, where the person on the other end will have the power to offer you an unpublicised deal.

Can I cancel my landline and still have Internet?

Re: How to cancel & disconnect housephone but keep internet? Unfortunately you can’t actually get an internet only phone line in the UK unless you go via cable, ADSL internet is an add-on to a normal phone line.

What happens when my BT contract ends?

You can be charged an early termination fee and equipment fee with 1 day left on the contract, so always best to choose the switch date on or after your minimum term ends. You can however negotiate a new promotion in your last 90 days of the minimum term, a new contract would replace the old contract without penalty.

Can I still use my Sky box if I cancel sky?

If you cancel your Sky subscription then you can keep the box as you own a Sky+ box and it will continue to receive the free channels but you will be unable to record them or watch any recordings back you might have made.

How long do I have to leave Sky to become a new customer?

12 monthsFor example, Sky says you’re only a new customer after you’ve left for 12 months. Virgin Media have a similar policy – you must have cancelled all of its services for at least 12 months or you’re not a new customer.

Is there a free phone number for Sky customers?

Sky Talk or Mobile customer? Great, any calls to our contact centres are free. … 0800 and 0808 (Freephone) – Free from both landlines and mobile phones.

Is Netflix free with Sky Q?

Netflix is not free via Q but some of the packages include it, if you have one of these you don’t need the two subscriptions as you can use the Sky one elsewhere.

Can I leave BT without penalty?

To stop your BT products (such as phone, broadband, TV, Calling Features), you’ll need to give us a minimum 30 days’ notice. If you want to stop the service before the 30-day period ends, you’ll be charged for the remaining days.

Can I leave Sky if they increase prices?

“Essentials customers, who are still in the minimum term of your contract, are able to leave penalty free within 30 days of receiving the letter notifying them of the price increase. However, this rule does not apply to those who are solely on TV packages, and have seen an increase.

Is Netflix owned by Sky?

Sky and Netflix have agreed terms for a multi-year extension again uniting the streaming service with the Comcast owned pay-TV operator. Up to this point, Sky Q owners have been able to access selected titles via a dedicated Netflix app.

How do I get a new customer deal with BT?

Here are our top tips to haggle with BT – for other providers, see Top 10 Firms To Haggle With.Timing is crucial. … Benchmark the best deal. … Get through to the retention department. … Use charm, chutzpah, cheek and a smile. … Use the phrases that pay. … Don’t panic if they call your bluff and say they’ll disconnect you.More items…•

Are Sky losing customers?

Sky managed to retain almost all of its customers through the coronavirus pandemic, but still suffered a 15% loss as a result of advertising and sports, Comcast has said. The operator charted 23.7 million ‘customer relationships’ across Europe, down only 1% from the 23.9 million it had in Q1.

Can I get Sky Q for free?

Customers who have been with Sky for longer than 15 years will be able to access a new preview channel Sky Atlantic VIP and get a free set-up for Sky Q – which allows users to record up to four things at once and offers viewing in up to five rooms.

Do bt do deals for existing customers?

BT offers exclusive, personalised deals to existing customers, which generally allow you to add extras to your existing package for free or at a much lower cost.