Question: How Do I Speak To Someone At BT In The UK?

How do I contact BT Sport by phone?

810 44 1793 596931BT Sport/Customer service.

Can I report a BT fault online?

We always recommend you carry out a line test and report the fault online at www.bt.com/faults because you can report, track and check your faults online without having to phone us. But If you”re unable to do this for some reason, please contact us.

Do BT Openreach call customers?

Openreach confirmed the scam on social media and advised customers that: “Openreach would never contact you directly, nor would we ask for personal details or remote access to your router.” It also advised anyone who has received a call to hang up immediately and report the incident to Action Fraud.

How do I complain to BT?

How to complain directly. BT’s customer service team is on 0800 800 150 (or 0330 123 4150 if calling from a mobile). You can also complain via online chat or e-form here – you’ll need your customer account number. Alternatively, customers can write to BT Correspondence Centre, Providence Row, Durham, DH98 1BT.

How do I speak to someone at Openreach?

Contact Openreach to make a complaint by calling their freephone telephone number 0800 783 2023 where you can voice your dissatisfaction about a street cabinet which has been installed on your road.

How do I call BT customer services?

810 44 1793 596931BT Group/Customer service

How do I contact Openreach by phone?

Eiva will help you to find the information you need or set up a chat with our customer services team if necessary. Just click on the icon in the bottom right corner of the screen to get started. Alternatively you can call us on 0800 023 2023 (option 1 + option 1).

How do I ring BT from my mobile?

If you have a fault with your BT Mobile service or any problems with your calling features, you should also call freephone 0800 800 150. This helpline is open 7 days a week: from 8am to 8pm on weekdays and from 9am to 6pm on weekends.

How do I check my fault with BT?

Just call 0800 800 151 and quote ‘Landline fault’ when asked how we can help you today. Make sure you phone from a different number so that we can test your line whilst you’re on the phone to us. If there’s a fault found an engineer will be arranged with you to fix it and this will be confirmed on the call.

How do I get in touch with BT Sport?

Phone – 0800 800154. Lines are open from 8am-9pm on Monday to Friday; 8am-8pm on Saturday; and 9am-6pm on Sunday. BT advises you to be at your computer when you call.

Can I watch BT Sport on my PC?

After ordering BT Sport, you can watch on your computer via our online player at btsport.com. … You’ll need a BT ID to watch online, as this will be the username and password you’ll use to log into the online player.

Is BT and Openreach the same company?

Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 650+ communications providers who sell phone and broadband services to these households and businesses.

How long does it take to hear back from Openreach?

about 3-4 weeksAfter doing the online short application I was invited for a video interview. It’s a bit weird talking to the camera but if you prepare it’s OK. It took about 3-4 weeks to hear back and have been invited to the assessment centre where I will be interviewed.

How long does Openreach take to fix faults?

two daysAround 80% of our repairs are carried out within two days, but if we miss an appointment or fail to fix a fault within the agreed timeframes, then we pay compensation to our service provider customers automatically.

How do I speak to a BT Advisor?

If you need to speak to a customer services advisor you can call us 5 days a week between the hours of 9am and 5pm. Our BT Shop customer services number is 0800 917 0510.

What is BT faults phone number?

If everything appears OK, but BT Answer is still answering on zero rings, please contact our Faults Department on the number below. Residential Customers: 0800 800 151 – When given the menu options, select 9 to be directed to an advisor. Business Customers: 0800 800 154.

Can I contact Openreach directly?

Why can’t you contact Openreach directly? You can, but we’re a wholesaler and we were set up to work for communications providers – the companies that you buy your home or business phones or broadband from. Contacting them is the fastest way to fix a whole range of problems.

Are 0800 numbers free from a mobile?

Freephone numbers starting with 0800 or 0808 are now free to call from mobile phones as well as landlines. The move is part of an overhaul of phone numbers and charges planned for many months by regulator Ofcom which has now come into force.

How do I activate BT Sport?

Next, you need to activate the BT Sport app on your BT account. Just log in to My BT, click on ‘BT Sport’ and follow the instructions. When you use the app, and when you want to watch BT Sport at btsport.com, you’ll need to enter your BT ID.

How can I complain about Openreach?

The quickest way to contact us and raise your issue is through our chat facility. Just click on the icon in the bottom right corner of the screen and select the option to ‘contact agent’ to get started. One of our dedicated customer service team will then be allocated to you and able to help.

Does BT have an email address?

BT email addresses end in @btinternet.com. However, if you’ve been using our email service for a long time, you may have an email address that ends in @btopenworld.com or even @talk21.com.