Question: Can You Get Verizon To Waive Activation Fee?

Do you have to pay an activation fee for Verizon?

Verizon is altering its activation fee structure to incentivize customers to buy new phones online, according to CNET.

Now, Verizon says you can save $10 by buying a new phone online, paying only $20 to activate it, while doing so via a Verizon brick-and-mortar retail store will now cost you $40..

Why does Verizon charge a $40 upgrade fee?

The upgrade fee is assessed on all lines that process a device upgrade through Verizon or purchase a device through an authorized Verizon Wireless retailer. This fee allows us to keep the cost of plans and devices down, and provide support and instructional resources.

Why are there activation fees?

Most service providers claim the activation fee covers creating an account, setting up the various features and configuring your phone for accessing their network. … And since they’re usually charged per device, avoiding activation fees can save a ton of money–especially if you’re on a family or multi-line plan.

Does Verizon charge a fee to switch phones?

Verizon Wireless is now charging a $30 upgrade fee when customers switch to a new phone, up from the previous fee of $20. The $30 upgrade fee must be paid “if you purchase a new device at retail price or through [Verizon’s] device payment program,” Verizon notes.

How much does it cost to get a new phone at Verizon?

When upgrading, there’s an upgrade fee when you buy a new device at retail price or with device payments. The fee is $20 when you upgrade through the My Verizon app or My Verizon online. The fee is $40 when you upgrade in a store or by phone.

How can I get Verizon to waive activation fee?

When you have an offer to waive it. Verizon recently restructured the activation fee to promote self service by cutting the fee in half. That’s only if you perform the upgrade yourself. In addition, if you call to request the fee be waived, you’ll get, at most, half waived to match the digital option.

Will Verizon waive the upgrade fee?

Finance the phone and pay it. Customers are still charged for the upgrade fee if they purchase a new phone at the full retail price from Verizon Wireless. The only way to avoid the upgrade fee completely is to purchase the phone from the manufacturer directly.

How do I avoid activation fees?

Competing cell phone providers often waive activation fees as a selling point. Simply asking a customer service person to waive the activation fee to make the phone fit your budget may be all it takes to have the charges eliminated. Consider purchasing your cell phone at a big box retailer.

Can Verizon waive the $30 upgrade fee?

Verizon also has an exclusive, online-only offer to waive activation and upgrade fees by purchasing your new device from the Verizon website.