How Long Do I Have To Leave Virgin To Be A New Customer?

How can I get out of my Virgin Media contract without paying?

‘ If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice.

As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider..

How do I contact Virgin Media as a new customer?

Just give our Customer Care team a call on 150 from your Virgin Media Phone or from your Mobile, call 0345 454 1111 – Select option 2.

What happens if I don’t pay my Virgin Media bill?

We always ask that you pay your bill on or before the payment due date, which you can find at the top right corner of your bill. If you don’t pay your bill by the payment due date, we may charge a late payment fee of £7.50 to your account, and you could find that we’ve restricted your services, too.

What telephone numbers are free with Virgin Media?

0800 and 0808 numbers Freephone numbers starting 0800 or 0808 are already free to call from your Virgin Media home phone. From July 1st 2015 they’ll also be free for consumers to call from mobile phones.

Can I get out of a Virgin Media contract?

If you decide to end part or all of your services with Virgin Media during a minimum period, we may charge you an Early Disconnection Fee. … If you move to a property outside our network area during your minimum period, you may have to pay an Early Disconnection Fee for ending your contract early.

How long do Virgin Media give you to pay your bill?

within 14 daysAll of our products and services require payment within 14 days from the bill’s issue date. You can find the issue date at the top of your bill. Not paying your bill on time can affect your service, so it’s essential you try and get it paid as soon as you can.

What happens if you don’t pay WIFI bill?

Utility service may be shut off. Services such as electric, gas, or your cell phone may be turned off if you don’t pay bills. Also, you may not qualify for energy assistance if you owe money to the utility company.

Do I have to give 30 days notice to leave Virgin Media?

If you’re on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you’ll just need to give us 30 days’ notice.

How can I get better deal with virgins?

14 top Virgin haggling tipsDo a channel audit. … Timing is crucial. … Benchmark the best deal. … If it’s the TV you want, tell ’em you’re happy with Freeview. … Get through to the retentions department. … Use charm, chutzpah, cheek… and a smile. … Use the phrases that pay.More items…•

How much does it cost to cancel Virgin Media?

Cancelling Virgin Media broadband and TV at the same time If you have both Virgin Media broadband and TV in a bundle, it’s double trouble. Cancelling your services means paying a ‘disconnection’ fee of 80-100% of what remains on your contract including both services.

Are calls to Virgin Media 150 free?

Virgin Mobile Customers services are free to call from Virgin Mobile only: … There is an option on 150 when you call from a Virgin landline to get through to the Mobile customer services.

Does Virgin Media have a live chat?

Chat is available from to , to . *For call costs to our team from a Virgin Media home phone, visit virginmedia.com/callcosts.

How do I cancel my contract with Virgin Media?

You can request a standard cancellation by calling Virgin Mobile customer services on 789. This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm. If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period.

Can I cancel my Virgin Media contract due to price increase?

Under rules set by the telecoms regulator Ofcom, customers can cancel their contract without penalty with 30 days’ notice if price rises cause “material detriment”. This is generally interpreted as price hikes exceeding the Retail Price Index, which is around 3%.

What happens if you never pay your phone bill?

If you don’t pay your mobile phone contract, your account will go into arrears. Your mobile provider could cut your phone off so you’re unable to make or receive calls. If you don’t take steps to deal with the debt, your account will default and the contract will be cancelled. … Disconnecting the mobile phone.

Can you cancel Virgin Media at any time?

– You can cancel this agreement at any time by giving 30 days’ notice. – If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee. We will tell you how much this will be before you cancel.

What happens when my Virgin Media contract ends?

What if I don’t make any changes when my contract ends? Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days’ notice.

Can I freeze my Virgin Media account?

You can’t freeze your account, you either keep paying our pay the early exit fees as per the T&C’s of the contract you agreed to. Cancelling your direct debit will just result in a debt building up and damage to your credit file.