How Do I Contact BT About My Bill?

How can I check my BT phone bill?

Get your bill and call details 24/7 You can also easily manage your BT account using the My BT app.

You can also check your balance by calling our free automated service on 0800 44 33 11..

How do I contact BT to report a fault?

Just call 0800 800 151 and quote ‘Landline fault’ when asked how we can help you today. Make sure you phone from a different number so that we can test your line whilst you’re on the phone to us. If there’s a fault found an engineer will be arranged with you to fix it and this will be confirmed on the call.

Why is my BT phone bill so high?

There are a few reasons why your bill may be higher than normal. You should check: whether you still owe money from a pervious bill – the unpaid amount is added to your next bill. the charges in the ‘What you’ve used’ and ‘Account charges’ sections of your bill – this shows what you’ve been charged outside your package.

What is BT faults phone number?

0800 800 151If everything appears OK, but BT Answer is still answering on zero rings, please contact our Faults Department on the number below. Residential Customers: 0800 800 151 – When given the menu options, select 9 to be directed to an advisor.

How do I get BT live chat?

Contact points for BT customersLive chat – Available via the BT live chat link from 7am-10:45pm, live chat is much faster than a back-and-forth email conversation and less daunting for some than a phone call.Phone – From both landline: 0800 111 4567 and mobile: 0330 123 4567.More items…

How do I speak to someone at BT in the UK?

BT help numberFrom a UK landline, call: 0800 800 150 – free from UK landlines, mobile costs may vary.From outside of the UK, call: +44 179 359 6931.From a landline: 0800 800 150.From outside of the UK: +44 179 3596931.From a landline: 0800 443 311.From abroad: +44 179 359 6931.From the UK, call: 0800 783 1401.More items…•

How can I call 0800 numbers from my mobile?

Call 0800 and 0808 Numbers From Your Mobile No registration or set-up is necessary, and the service is completely free*. Just dial 0333 555 8800, enter the full free-phone number you want to call at the prompt, then press #—it’s that simple!

Are 0800 numbers free on EE contract?

Calls to 0800, 0808 and 116 numbers are free from your EE mobile and landline.

Does BT have live chat?

Contact Us. BT Help. Need some help with a BT service or product? Ask us a question, browse our help content, or contact us directly through our live chat so we can give you a helping hand.

How do I contact BT by phone?

810 44 1793 596931BT Group/Customer service

How do I troubleshoot a landline phone problem?

Home phone troubleshooting checklistLocate the Telephone Network Interface which is usually located on the back or on the side of the house.Use a screwdriver to open the box. … Unplug the short telephone cord and plug in your corded phone and determine if the problem still exists. … Unplug the corded phone and replace the short telephone cord.

How can I reduce my BT phone bill?

12 top haggling tipsTiming is crucial. … Benchmark the best deal. … Get through to the retention department. … Use charm, chutzpah, cheek and a smile. … Use the phrases that pay. … Don’t panic if they call your bluff and say they’ll disconnect you. … Problems mean discounts. … Don’t say yes to the first offer they give.More items…•

How do I get my BT account number without a bill?

If you pay BT by Direct Debit, your account number may be the reference number on your bank statement. Or you can look in the ‘Manage your Direct Debits’ section of your online banking.

How do I contact BT bill?

Other Useful NumbersBT Shop customer services number: 0800 917 0510.BT Broadband customer services number: 0800 800 150.BT Landline customer services number: 0800 800 150.

Are 0800 numbers free from a mobile?

Freephone numbers starting with 0800 or 0808 are now free to call from mobile phones as well as landlines. The move is part of an overhaul of phone numbers and charges planned for many months by regulator Ofcom which has now come into force.

How do I speak to Openreach?

Openreach enquiries – 0800 783 2023 As a freephone number you can call this helpline for free from any UK landline or mobile telephone, however you may still be charged if you dial this number on a payphone.

How much do 0800 numbers cost from a mobile?

Mobile users can call 0800 numbers and any other 080 number for free from Wednesday, as part of a massive shakeup to the telecoms industry by the regulator. The change means it no longer costs those using mobiles up to 40p/min to call ‘freephone’ numbers.