How Do I Cancel My Contract With Virgin Media?

How can I cancel my Virgin Mobile contract?

You can request a standard cancellation by calling Virgin Mobile customer services on 789.

This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm.

If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period..

What happens if I don’t pay my Virgin Media bill?

If you don’t pay your bill by the payment due date, you could find your mobile services restricted to incoming calls and SMS but you won’t be able to use your data. You can still make calls to emergency services during this time. We’ll continue to try to get in touch and talk about next steps.

Can I cancel my Virgin Media contract due to price increase?

If your bill’s going up, you CAN leave penalty-free It says if you are affected by the price increase, you can leave your contract without paying any early termination charges. You’ll need to contact Virgin Media within 30 days of receiving your notification of the price increase.

How can I cancel my broadband contract?

You can cancel without penalty if you do so within 30 days of being notified of the change. If you believe your provider is in breach of contract and hasn’t done enough to solve your issues. Again, though, you’ll need to tell them in writing. If you’re no longer within the minimum terms of your contract.

How long is Virgin Media contract?

Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you’ve chosen. If you’re settled where you are and you don’t plan to move home, this type of contract may work best for you.

Can I change my Virgin Mobile contract?

Yes, you can cancel or change your contract with us any time. Call us on 789 from your Virgin Mobile.

Can I pay off my Virgin Mobile contract early?

All Virgin Mobile contracts are Freestyle Contracts, which means you have the option to pay off your phone as early as you want. … You’re no longer tied into a long contract – you just roll back to a SIM-only, monthly contract.

How do I get a better deal from Virgin Media?

14 top Virgin haggling tipsDo a channel audit. … Timing is crucial. … Benchmark the best deal. … If it’s the TV you want, tell ’em you’re happy with Freeview. … Get through to the retentions department. … Use charm, chutzpah, cheek… and a smile. … Use the phrases that pay.More items…•

Can I cancel my Virgin Media contract before installation?

Cancelling Your Virgin Media Order Fortunately you can cancel your plan before installation. If for any reason you have had second thoughts then you may want to discuss this with their personnel.

What happens when my Virgin Media contract ends?

What if I don’t make any changes when my contract ends? Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days’ notice.

How can you get out of an Internet contract?

Here are some of them:Talk to customer service. The first avenue to try is to call your service provider and talk to a real person. … Look for contract buyouts. If you simply want to switch services, some companies may pay your early termination fee for your business. … Site nonperformance. … Consider arbitration.

How can I get out of my Virgin Media contract without paying?

If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.

How long is the cooling off period with Virgin Media?

14 dayIf you have ordered the services online, by telephone or from an agent attending at your home, and have entered into a new contract, you have the right to cancel those services within your 14 day cooling off period. You can cancel immediately during this time without having to pay an early disconnection fee.

What happens when my broadband contract ends?

When your broadband contract ends you’re fully entitled to up and leave for a new provider at any time. Use our postcode checker to find the best broadband deals in your area to get started.

When can I cancel my Virgin Media contract?

The minimum fixed term contract period for our services is 9, 12 or 18 months, depending on your particular offer or bundle. If you’re on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you’ll just need to give us 30 days’ notice.

What is virgin early disconnection fee?

How Do I Calculate my Early Disconnection Fee? We’d charge a 4 month Early Disconnection Fee as this is the remaining period after the standard 30 day notice period we ask for when downgrading or removing services. During the 30 day notice period we charge the normal monthly cost for the services.

How can I cancel my mobile phone contract?

Cancel phone contract by text Under the system, you just need to send a free text message to your provider stating you wish to leave. The provider will then send a text back with a unique code and any other related information to closing your account like termination charges and outstanding handset costs.